Overview
At Tracy Geordie, we want you to love every dress you purchase. If you are not fully satisfied, we offer a simple and fair return process.
Returns
You may request a return within 14 days of receiving your order. To be eligible for a return:
- Items must be unused, unworn, and in original packaging
- All tags must remain attached
- Proof of purchase is required
Non-Returnable Items
We cannot accept returns for:
- Items that have been worn, washed, or damaged after delivery
- Final sale or clearance items
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
Exchanges
We currently do not offer direct exchanges. If you need a different size or style, please return the item and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
For any return or refund inquiries, please contact:
feedback@tracygeordie.xyz